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Starting a business: Staffing, Apprenticeships and Trainees
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find the right employeesOne of the keys to successful businesses is the employment and retention of the right people. The interview is the most common tool used in the selection process. Interviews provide both you and the candidate with an opportunity to gain an understanding of each other and for you to make an informed decision.

The interview process is generally in stages:

• A telephone interview
• First formal interview
• Second interview to validate selection

The aim of the interview is to ensure that the most suitable person for the role is selected, and an employee who will also best fit your business culture. You will need to spend some preparation time on your questions. You must have a Position Description prepared to ensure you clearly understand what you require. This will highlight the key competencies and skills to fill the role.

Prepare a questionnaire which targets your questions around key interest areas. Ensure your questions have structure and ask all candidates the same questions so you are able to review them. Thoroughly read all candidates resumes so you clearly understand their skill base and allocate sufficient time to avoid rushing through the questions.

There are generally three styles of interviews:

Structured interviews
This style is the one most frequently used and is a one on one meeting between you and the candidate. Your questions here will be based on qualifications, work experience, key responsibilities, acheivements, reasons for career change, motivation, team work, adaptability and aspirations.

Panel Interviews
This style is usually used by large organizations and the aim of this method is to ensure that an impartial and fair decision is made.

Group Interviews
These are also conducted by large organizations where several candidates are brought together to discuss work related issues and to provide a solution in a simulated business environment.

Australian Job Search is an easy, cost-efficient way of recruiting staff online. Small and medium businesses may post job vacancies on Australia's biggest employment-facilitating website free of charge at www.jobsearch.gov.au

Equal Employment Opportunity (EEO)

The principles of EEO must be applied in the interview process. Avoid questions which do not relate to the position or to the selected criteria in case these can be misinterpreted.

In Australia it is unlawful to discriminate on the basis of, but not limited to: age, religion, gender, nationality, status as a parent or carer, race, marital status, trade union activity, political beliefs, pregnancy, physical appearance and disability.

Apprenticeships and Trainees

You may be eligible for assistanceAn apprenticeship is a four year entry level training and employment programme for people wishing to gain a Trade Qualification in a particular occupation or industry. Employers participating in the apprenticeship programme may be eligible for Australian and State government assistance for each apprentice they employ.

A traineeship is a one, two or three year entry level training and employment programme for people wishing to establish a career in a particular occupation or industry. Employers participating in a traineeship may be eligible for Australian and State government assistance for each trainee they employ. Benefits to employers are broad based.

For details visit the NSW TAFE website. www.tafensw.edu.au

Employing Trainees

Traineeships are the entry level employment and training programmes where the trainee undertakes an accredited training programme tat may include on the job or off the job instruction, or a combination of both.

The training is delivered by a Registered Training Organisation [RTO]. These can be selected from a list of approved providers, including TAFE Colleges and a large number of private sector Registered Training Organisations.

Trainees generally spend a minimum of eight hours per week in training either on or off the job, and thirty hours undertaking normal supervised employment duties, making up the thirty eight hour week.

Applicants must be Australian Citizens or hold Permanent Residency Status or be a New Zealand passport holder who has been resident in Australia for six months. You can recruit your own trainee by advertising in newspapers, word of mouth and even employ your own family members.

Employing Apprentices

Apprentices undertake an accredited training programme that includes on and off the job instruction. A probationary period of three months generally applies from the apprentice’s sign up date. They are considered to be full time employees for the duration of the apprenticeship, usually four years. There is no provision in NSW for the employment of part time apprentices.

Applicants must be Australian Citizens or hold Permanent Residency status or be a New Zealand passport holder who has been resident for a period of six months.

Training is delivered by a Registered Training Organization [RTO]. These can be selected from a list of approved providers, including TAFE colleges and a number of private sector Registered Training Organizations.

At the completion of the apprenticeship, employers have the option of continuing employment as a full time, part time or casual employee or to discontinue the employment altogether without penalty.

For details visit www.tafensw.edu.au.

Other sites for assistance with trainees and apprentices