Top 5 Tips for Suspicious emails

Thanks to Chill IT for providing this blog post.

You may have noticied more and more spam/malicious emails have been floating around. Here at Chill we like to make our clients aware of these particular emails, so we have provided some top tips for identifying spam emails.

1. The message contains a mismatched URL

Often the URL in a phishing message will appear to be perfectly valid. However, if you hover your mouse over top of the URL, you will see the actual hyperlinked address. If the hyperlinked address is different from the address that is displayed then the message is probably fraudulent or malicious.

2. The message contains poor or incorrect spelling or grammar

A common practice of many hackers is to use misspelled words on purpose. While it may seem that this would easily reveal an illegitimate email, it is actually a tactic used to find less savvy users. Spammers have learned that if they get a response from a poorly written email, they are on to an easy target and will focus their efforts to bring that user down.

3. The message asks for your personal information

No matter how official an email message might look, it is always a bad sign if the message asks for personal information. Your bank doesn’t need you to send them your account number. They already know what it is. Phishers will use this tactic to drive urgency for someone to click on a malicious URL or download an attachment aiming to infect the user’s computer or steal their information.

4. The message has suspicious attachments

Is this new email in your inbox the first time your bank has sent you an attachment? The majority of financial institutions or retailers will not send out attachments via email, so be careful about opening any from senders or messages that seem suspicious. High risk attachments file types include: exe, .scr, .zip, .com, .bat.

5. The offer seems too good to be true

If an email seems too good to be true, it most likely is. Be cautious with any message offering to place money into your bank account by simply “clicking here”. Also, if the content places any kind of urgency as far as “you must click into your account now”, it is most likely a scam and should be marked as “junk”.


Antivirus software helps protect your PC from malicious code, but it is recommended you adopt a multi-faceted approach.  You should not log onto your PC as an administrator, you should use enterprise grade anti-spam / anti-Virus email filtering   Talk to Chill IT about the additional protection you should consider.  Call or email us anytime on 1300 796 246 or at and we can discuss this service further.